Frequently Asked Questions

Welcome to SLIQ Hair Co.’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

Who is SILQ for?

SILQ is designed for anyone who wants to maintain healthy hair, but especially for women who:

  • Wear silk presses or heat styles
  • Want to reduce breakage and dryness
  • Are focused on length retention and overall hair health

What makes SILQ different from other hair accessories?

SILQ products are crafted with 100% mulberry silk to reduce friction, minimize breakage, and help retain moisture. Unlike traditional materials, silk protects the integrity of your hair while maintaining smoothness and shine.

Is this real silk?

Yes—our products are made with100% 22 momme mulberry silk, known for its durability, softness, and ability to support healthy hair.

Will this help with frizz and dryness?

Yes. Silk helps reduce friction and prevents moisture loss, which can significantly improve frizz, dryness, and overall manageability.

Will the bonnet stay on overnight?

Yes. Our bonnets are designed with a secure, comfortable fit to stay in place throughout the night without slipping or causing tension.

How do I care for my silk products?

To maintain quality:

  • Hand wash or machine wash on delicate
  • Use a gentle detergent
  • Air dry (do not use high heat)

Proper care will extend the life of your silk.

Do you offer refunds or exchanges?

Due to the nature of our products, all sales are final. However, if you receive a defective item, please contact us and we will make it right.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on location and selected shipping method.

Do you offer international shipping?

Currently, SILQ ships exclusively within the United States.

We are working on expanding internationally soon—join our email list to be the first to know when we launch worldwide.

Didn't find what you were looking for? Feel free to contact us at any time!